Terms of Service
By using 1app.energy, you agree to these terms. Basically: don't abuse the system, and we aim to do our best to optimize your energy.
1. The Service
1app.energy provides software to monitor and control home energy devices. We use the API credentials you provide to send commands to your devices on your behalf.
2. Acceptable Use
You agree not to:
- Reverse engineer, decompile, or attempt to extract our source code.
- Use the service for any illegal purpose.
- Share your account credentials with others.
- Spam our API or attempt to crash our servers (DDoS).
3. Third-Party Services & Hardware
External Dependencies
Our service relies on third-party platforms (e.g., Octopus Energy, Zappi, Solis). We do not control these services and are not responsible for their availability or performance.
Hardware Responsibility
We do not physically control your hardware. We are not responsible for electrical safety, installation compliance, manufacturer warranties, or physical faults. You remain fully responsible for the maintenance and safety of your equipment.
4. Device Control & Safety
Device Control Disclaimer
While the Service may send commands or configuration instructions to third-party devices, we do not guarantee successful execution, accuracy, or outcome. Users remain fully responsible for monitoring their systems and ensuring safe operation at all times.
5. No Energy or Financial Advice
The service provides automated optimization tools only. It does not constitute energy, financial, or investment advice. You remain responsible for decisions relating to your energy usage and tariffs.
6. Limitation of Liability
Liability Cap
To the maximum extent permitted by law, 1app.energy shall not be liable for any indirect, incidental, or consequential losses (including lost savings). Our total liability shall not exceed the fees paid by you in the 12 months preceding any claim.
This applies whether the claim arises in contract, tort (including negligence), or otherwise.
Important: Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability which cannot be excluded under English law.
Events Beyond Our Control
We are not liable for failure or delay caused by events beyond our reasonable control (e.g., power outages, internet failures, third-party service outages, acts of God).
7. Subscriptions & Payments
Paid plans are billed monthly. You can cancel at any time via your dashboard. If you cancel, your access to premium features (like automated battery control) will end at the end of your current billing cycle.
8. Termination & Safety
We reserve the right to suspend or restrict access where necessary to protect system security, comply with legal obligations, or prevent harm. You may terminate your account at any time using the "Delete Account" feature.
9. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via the service or email. Continued use of the service constitutes acceptance of the updated Terms.
10. Governing Law
Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
Questions about these terms? Contact us at: support@1app.energy
12. Business Details
Legal Identity
1app.energy is a trading name of Archana Bhakta, operating as a sole trader in the United Kingdom.
Business Address: 5 Brayford Square LONDON E1 0SG
Contact Email: support@1app.energy